If you encounter a problem, the logging system may be some help, and we will definitely request it if you ask for support. By default, GR writes most log information to the file GalleryRemoteLog.txt in the temporary directory for your platform. If you want to see more detailed information there, you can set the Log level to "Detailed, very verbose" in the Gallery Remote preferences dialog.

If you would like to see the log unfold as you use the application rather than having it go to a file, you should change the following:

Caution: Be careful before posting your log to forums or sending it to anyone: your password is printed in clear text in several places.

Whereas on Windows, ImageMagick and jpegtran are installed by the installer, on other OSes, they are not automatically installed, and must be installed by the end-user.

Please make sure that these products are available in your Unix PATH variable: you should be able to run them from a command-line as:

If the commands above do not work, you should download and install these packages: http://jpegclub.org/ and http://www.imagemagick.org.

Same as above.